Custom Portrait

At Right Touch Art Studio, we understand that your custom portrait is more than just a package—it is a one-of-a-kind piece of artwork created specifically for you. For that reason, special care is taken when preparing every completed portrait for shipment.

We offer a simple flat-rate shipping and handling fee of $29.99 per order throughout the United States, regardless of the portrait size you select.

Your shipping and handling fee helps cover the additional care required to safely prepare custom framed artwork for transportation, including protective wrapping, secure packaging materials, reinforced protection, and careful handling designed to help prevent damage while your artwork is in transit.

Once your portrait has been completed, inspected, securely packaged, and prepared for shipment, you will receive available shipping or tracking information so you can follow your order on its way to you.

Please make sure your shipping address is complete and accurate before submitting your order. Right Touch Art Studio is not responsible for delivery issues resulting from an incorrect or incomplete address provided at checkout.

At this time, Right Touch Art Studio ships within the United States only. International shipping is not available.

Our goal is simple: create your portrait with care, package it with care, and make sure it is prepared to arrive at your door safely and ready to be enjoyed.

Flat-Rate U.S. Shipping & Handling: $29.99 per order

At Right Touch Art Studio, every portrait is custom-created specifically for you using the photographs, details, and selections provided with your order. Because each piece is personalized and cannot be resold to another customer, all custom portrait sales are final once the artwork has been created.

We take great pride in our work and carefully inspect and package every portrait before shipment. Our goal is for your artwork to arrive safely and for you to be proud to display it for years to come.

Returns, exchanges, and refunds are not accepted for custom portraits due to personal preference, change of mind, or after the completed artwork has been shipped.

Damaged During Shipping:If your portrait or frame arrives damaged as a result of the shipping process, please contact Right Touch Art Studio as soon as possible after delivery. We ask that you provide clear photographs of the damaged artwork, frame, shipping box, and packaging so we can document the damage and determine the appropriate resolution.

When shipping damage is verified, we will work with you to make the situation right, which may include repair, replacement, or another appropriate resolution depending on the circumstances. Please keep the original artwork and all packaging until your claim has been resolved.

Customer-Provided Photos & Information:Customers are responsible for providing clear reference photographs and accurate information when placing an order. Your custom portrait will be created based on the photos and instructions you submit.

At Right Touch Art Studio, we value every customer and every story entrusted to us. These policies are not intended to make the ordering process difficult—they allow us to protect the time, materials, and care that go into creating artwork made specifically for you while still standing behind your order if a genuine shipping issue occurs.

Thank you for trusting Right Touch Art Studio to bring your memories to life.